Legal Claim Specialist

We are looking for a Legal Claims Specialist to manage the intake, qualification, investigation, and processing of legal claims and DMCA/DSA notices.

The role will ensure claims meet required evidentiary standards, are correctly classified, and are processed accurately within defined SLAs.

Key Responsibilities Claim Admissibility & Qualification Claim Review: Review incoming legal claims and DMCA/DSA notices to verify completeness and required evidentiary requirements.

Claim Rejection & Clarification: Reject incomplete, unsupported, or ungrounded claims that lack essential information, such as original asset links, clear ownership scope, or supporting evidence, and request the required information from claimants.

Claim Classification: Accurately classify and tag claims by IP type, including Sound Recording/Master, Publishing/Composition, Trademark, Right of Publicity, Patent, and other applicable rights.

Legal Qualification: Assess whether claims meet applicable legal, evidentiary, and platform requirements before proceeding with processing of legal claims Investigation Support & Client Guidance Contextual Analysis: Analyze claim details, evidence, and relevant content to provide clients with clear and actionable context for internal rights verification.

End-to-End Claim Processing: Manage valid claims through the complete operational workflow within established SLAs, ensuring alignment with applicable DMCA/DSA Safe Harbor frameworks.

Stakeholder Coordination: Work with claimants, clients, and internal teams to resolve information gaps, clarify claims, and support timely resolution.

Experience: 5+ years in legal claims, copyright operations, legal compliance, or rights management, preferably within music, digital media, or entertainment.

Legal Operations Knowledge: Working knowledge of DMCA, DSA, copyright principles, and IP rights.

Analytical Skills: Strong attention to detail with the ability to assess claims, evidence, and legal requirements.

Communication: Excellent written and spoken English, with the ability to draft clear and professional correspondence.

Problem Solving: Strong critical-thinking and judgment skills with a proactive approach to resolving claim-related issues.

Process Management: Ability to manage multiple claims efficiently while meeting defined SLAs and quality standards.