Hudsonmanpower · Posted 8 days ago
Customer Success Manager- US Clients
The posting
key requirement, as the employer wrote it
We are looking for a confident and client-focused Customer Success & Product Demo Specialist to handle client onboarding, product demonstrations, relationship management, and post-sales support for our U.S.-based clients.
The ideal candidate should be comfortable speaking with international clients, explaining workflows clearly, conducting live demos, and ensuring a smooth customer experience from onboarding to ongoing support.
Key Responsibilities: • Conduct live product demonstrations for prospective clients • Explain workflows, processes, and service offerings clearly • Assist in onboarding new clients • Coordinate between clients and internal operations teams • Handle customer queries and provide timely resolutions • Maintain strong client relationships through regular follow-ups • Support sales and business development teams during client discussions • Track customer feedback and improve customer experience • Ensure high customer satisfaction and retention • Prepare reports, updates, and follow-up documentation
Hudsonmanpower
- Open roles in India
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- Gujarat, Navi Mumbai, Naigaon, Mumbai, Kutch, Gurugram
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