Lead - Trade Finance (Claims management) - Consumer Health NRT

Key Responsibilities 1.

Team Leadership & Operational Management Lead, mentor, and manage a team responsible for trade claims management.

Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team.

Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors.

Global role covering more than 30 markets.

Understand trade promotions and ensure accurate processing of trade claims 2.

Trade Claims Processing Ensure timely and accurate processing of distributor and retailer claims across different schemes, and E‑commerce channels.

Validate claims as per scheme approvals, terms, trade contracts, and commercial guidelines.

Monitor claim aging, manage disputes, and ensure closure within defined SLAs. 3.

Financial Governance & Compliance Maintain strong controls on trade spends, promo budgets, and claim validations.

Monitor accruals and ensure accurate monthly trade provision accounting.

Support internal/external audits and ensure compliance with internal control framework /SOX controls.

Highlight risks such as overspends, non‑compliant claims, and leakages. 4.

Reporting & Analytics Deliver periodic reports on claim status, KPIs tracking, deviations management Provide analytics to support to commercial teams on customer/market wise information to make quicker decisions. 5.

Cross‑Functional Collaboration Partner closely with Sales, Trade Marketing, Key Accounts, and Finance teams for scheme setup, claim resolution, etc.

Support business teams with relevant insights and process guidance.

Work with Sales Finance to align on trade budgets, accruals, and forecasted spends.

CA, CMA, & MBA with relevant industry experience 5 – 8 years of experience in FMCG/Consumer Goods/Retail trade promotions, sales finance, commercial finance, or claims management.

Strong working knowledge of SAP SD/FI and Anaplan (TCM module).

Skills & Competencies Strong understanding of Consumer healthcare/FMCG various trade structures and scheme mechanics.

Expertise in trade claims processing, promotions, and financial controls.

Advanced Excel; Power BI or similar reporting tools preferred.

Strong stakeholder management and communication skills.

High attention to detail, problem‑solving ability, and process orientation.