Lead Specialist,Network Operations

Job Title: Lead Specialist, Network Engineer About the role: This is an exciting opportunity to join our team as we continue to modernize and evolve our global network infrastructure.

Built on a strong and well-managed Cisco Meraki foundation, we are actively expanding our Zero Trust architecture and cloud security capabilities through Zscaler.

As a Network Engineer, you will play a key role in shaping the future of our network by helping to drive initiatives that improve connectivity, security, resiliency, and operational efficiency across the organization.

You'll have the opportunity to work with modern enterprise networking technologies, participate in large-scale infrastructure projects, and help guide the transition toward cloud-delivered security and Zero Trust networking.

This role offers a unique blend of day-to-day operational support, network architecture, project delivery, and next-generation security technologies.

If you're passionate about networking, security, automation, and solving complex technical challenges, we'd love to hear from you.

Position Summary We are seeking an experienced Network Engineer to design, implement, maintain, and support enterprise network infrastructure across multiple locations.

The ideal candidate will possess strong technical knowledge of Cisco and Meraki networking technologies, cloud security platforms, routing and switching, and end-user connectivity troubleshooting.

This role requires hands-on experience with network design, deployment, and operational support, as well as the ability to travel to company locations as needed.

Key Responsibilities Design, implement, and support enterprise LAN, WAN, wireless, and security infrastructure.

Manage and support Cisco Meraki environments, including: Meraki Wireless Access Points Meraki MS Switching Meraki MX Security Appliances Configure, maintain, and troubleshoot Cisco networking equipment, including: Cisco Routers Cisco Catalyst Switches Cisco ASA Firewalls Administer and support Zscaler cloud security solutions, including: Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Zero Trust Branch (ZTB) Zscaler Branch Architecture (ZBA) Implement and support Zero Trust networking architectures and secure access solutions for branch offices and remote users.

Configure, optimize, and troubleshoot routing protocols, including: BGP EIGRP OSPF Perform network capacity planning, architecture reviews, and infrastructure design.

Lead network installations, upgrades, migrations, and refresh projects.

Troubleshoot network, wireless, routing, switching, VPN, and security-related issues.

Diagnose and resolve connectivity and performance issues affecting: Windows clients macOS clients Coordinate network equipment procurement, asset lifecycle management, and vendor engagement.

Work with service providers, vendors, and internal stakeholders to deliver network solutions.

Create and maintain network diagrams, standards, operational procedures, and technical documentation.

Participate in network incident response, root cause analysis, and problem management activities.

Evaluate emerging technologies and provide recommendations that improve network performance, security, and operational efficiency.

Support automation initiatives and continuously improve operational processes.

Provide after-hours support and participate in an on-call rotation as required.

Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience. 5+ years of enterprise network engineering experience.

Strong hands-on experience supporting Cisco Meraki solutions, including wireless, switching, and MX security appliances.

Experience configuring and troubleshooting Cisco routers, switches, and ASA firewalls.

Experience administering Zscaler security platforms, including ZIA, ZPA, ZTB, and ZBA.

Strong understanding of: TCP/IP DNS DHCP VLANs VPNs Network Security Wireless Networking Proven experience implementing and troubleshooting: BGP EIGRP OSPF Experience troubleshooting network-related issues on both Windows and macOS endpoints.

Experience with network architecture, deployment, and operational support.

Strong analytical, documentation, and problem-solving skills.

Excellent interpersonal and communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications Cisco CCNA, CCNP, or equivalent certification.

Cisco Meraki CMNA, ECMS, or related certifications.

Zscaler certifications or experience with Zero Trust architectures.

Experience with network automation and scripting using Python, PowerShell, APIs, or similar tools.

Experience supporting cloud networking environments such as AWS or Azure.

Familiarity with network monitoring, performance management, and troubleshooting tools.

Experience supporting global or multi-site enterprise environments.

Experience participating in network modernization and transformation initiatives.

Travel Requirements Ability to travel domestically and internationally as required.

Travel may be required for: Network installations Site surveys Infrastructure upgrades Project deployments Troubleshooting and operational support Estimated travel requirement: 10-25%.

What You'll Work On As part of our team, you'll help drive initiatives including: Expansion of our Zscaler-based Zero Trust architecture.

Branch modernization leveraging Zero Trust Branch technologies.

Global wireless, switching, and security refresh projects.

Network automation and operational efficiency improvements.

Cloud security and secure access transformation initiatives.

Standardization and modernization of enterprise network services worldwide.

This is an opportunity to directly influence the future direction of our network and security architecture while working with industry-leading technologies in a collaborative, global environment.

Technical Skills Summary Networking Cisco Meraki Wireless Cisco Meraki Switching Cisco Meraki MX Security