Qima · Posted 4 days ago
Client Service Team
The posting
key requirement, as the employer wrote it
Key Responsibilities include: Manage end-to-end client onboarding and account maintenance Develop and maintain SOPs and internal guidelines Conduct internal training sessions and prepare supporting materials Handle daily internal and external client queries professionally Escalate complex issues to relevant departments when necessary Maintain accurate and up-to-date client records and documentation
Preferred Qualifications: Bachelor's degree in Business Administration or a related field Preferred experience/understanding of social compliance programs such as Sedex, WRAP, SLCP, ESCP, and client-owned programs.
Prior experience in client servicing or account management Strong communication and interpersonal skills Well-organized with the ability to multitask effectively Proficient in MS Office and CRM tools Proactive, detail-oriented, and a strong team player
Qima
- Open roles in India
- 47
- Hiring in
- New Delhi, Mumbai, Delhi, Bengaluru, Anjar, Kolkata
- Applications through
- SmartRecruiters
Counted from the roles we read off Qima's own hiring page today.
QIMA
quality control company
- Founded
- 2005
- Headquarters
- Hong Kong
- CEO
- Sebastien Breteau
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