Scrum Master

Role Summary Scrum Masters enable the implementation of scrum framework and its principles, values, and practices within a squad.

The role acts as a servant leader who helps their teams to deliver value incrementally in a collaborative manner.

They are aligned to one or two squads.

Core Duties/Responsibilities The successful candidate will be responsible for the following: Acts as a servant leader by serving the needs of the Scrum Team, removing obstacles, and empowering team members to take ownership of their work.

Promotes continuous improvement by facilitating Sprint Retrospectives, identifying opportunities, and implementing action plans.

Encourages reflection on processes and supports incremental changes.

Continuously develops personal knowledge and skills by engaging with Scrum communities, attending training, obtaining certifications, and seeking feedback.

Coaches the Scrum Team on Scrum practices, principles, and values, fostering self-organization and continuous improvement.

Facilitates collaboration and communication within the team and with stakeholders, promoting transparency and a culture of openness and trust.

Encourages cross-functional collaboration between Development Teams and other groups.

Supports the Product Owner in managing the Product Backlog, refining User Stories, and prioritizing work to maximize value.

Supports up to one Squad by facilitating group activities or workshops in complex and ambiguous situations with competing stakeholder needs.

Designs structured sequences of meetings, events, or workshops to solve complex problems.

Understands required outcomes and guides the team to deliver them.

Facilitates all Scrum events—Sprint Planning, Daily Scrum, Sprint Reviews, and Retrospectives—ensuring they are effective, focused, and time-boxed.

Removes impediments by identifying blockers, collaborating with stakeholders, and resolving issues proactively.

Protects the team from external distractions during the Sprint.

Helps improve team processes and performance in meetings, events, or workshops.

Ensures Scrum artifacts such as the Product Backlog, Sprint Backlog, and Burndown Charts are transparent and up-to-date by working closely with the Product Owner and Development Team.

Provides key metrics to senior stakeholders to maintain visibility into progress and priorities.

The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.

Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes essential or preferred.

Azure DevOps Jira Agile Methodologies - Scrum/Kanban Awareness of Scaling Leading, educating, and coaching Efficiency improvement Documentation Lifecycle management Problem solving Measures of success Improves team flow and delivery predictability through effective Scrum facilitation and coaching practices.

Drives continuous improvement through retrospectives, actionable insights and measurable team outcomes.

Removes impediments quickly while protecting team focus and enabling consistent Sprint delivery.

Strengthens collaboration, transparency and trust across teams and stakeholders consistently.

Ensures Scrum artefacts are accurate, visible and support informed decision-making effectively.

Supports Product Owner to refine backlog, improving clarity, prioritisation and delivery value.