Wintel Engineer

The Company Egon Zehnder is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 600+ consultants and 71 offices in 37 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa.

Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions.

The firm is a private partnership which allows us to operate independent of any outside interests.

As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession.

We have a blue-chip client base across all industries and operate at the Board and senior management level.

Knowledge Centre India (KCI) Knowledge Center India (KCI) is the central engine that drives the operational value for the firm.

Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner.

There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle.

With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.

Who We Are!

We are part of Digital-IT team established 17 years ago in Gurgaon, India to provide technology support and rollout digital initiatives to 70 plus global offices.

Digital IT has six key pillars – Collaboration Technology; Functional Technology; Digital Technology; Security & Architecture; Infrastructure & Services, Digital Success to support business and to take lead on digital transformation initiatives with the total strength of 200+ team members across the globe.

Requirements Position Summary The Wintel Engineer is responsible for supporting, maintaining, troubleshooting, and improving the organization's Windows infrastructure, Active Directory, Entra ID, Messaging, Virtualization, Cloud, Endpoint Management, and Security platforms.

The role works closely with senior engineers and platform owners to ensure stable, secure, and compliant IT services across global environments.

The engineer is expected to demonstrate a strong operational mindset, contribute to automation initiatives, and continuously develop technical expertise across modern Microsoft technologies.

Key Responsibilities 1.

Windows Infrastructure & Identity Services Administer and support Microsoft Active Directory environments.

Manage user, group, computer, and organizational unit administration.

Support DNS, DHCP, and Group Policy administration.

Troubleshoot authentication, access, and directory-related issues.

Support Microsoft Entra ID administration including: User and group management Dynamic groups MFA Single Sign-On (SSO) Conditional Access policy implementation Assist with Entra Connect and Hybrid Identity support.

Support Specops password management operations.

Perform Active Directory auditing and monitoring activities using Semperis tools.

Support Public Key Infrastructure (PKI) and Certificate Services administration. 2.

Windows Server Administration & Cloud Operations Build, configure, maintain, patch, and decommission Windows Servers.

Support Windows Server operating systems and related infrastructure services.

Perform routine operating system maintenance and security patch deployment.

Troubleshoot server performance, availability, and operational issues.

Support Azure infrastructure services including: Azure Virtual Machines Azure Backup Azure Storage Azure Monitoring Participate in cloud migration and modernization projects.

Maintain system documentation and operational procedures.

Assist during disaster recovery and business continuity exercises. 3.

Virtualization, VDI & Compute Platforms Administer VMware ESXi virtual environments hosted on Cisco UCS infrastructure.

Support Microsoft Hyper-V infrastructure and virtual machines.

Provision and manage virtual servers according to operational requirements.

Monitor resource utilization and optimize virtual environments.

Support Virtual Desktop Infrastructure (VDI) platforms including: Azure Virtual Desktop (AVD) Citrix Virtual Apps & Desktops VMware Horizon Manage: Host Pools Golden Images FSLogix Profiles User Session Performance Troubleshoot virtual desktop and virtualization-related incidents. 4.

Messaging & Collaboration Services Support Exchange Online and Exchange On-Premises environments.

Administer: Mailboxes Mail Flow Transport Rules Connectors Distribution Groups Shared Mailboxes Support retention and compliance policies.

Perform email tracking and incident troubleshooting.

Assist in mailbox migrations and messaging platform upgrades.

Support email archiving platforms and monitoring activities.

Support integrations with Templafy, JungleMail, and related messaging solutions. 5.

Email Security & Protection Administer Proofpoint email security platforms.

Monitor and respond to: TAP Alerts TRAP Alerts CLEAR Alerts Spam and Malware Events Support phishing investigations and email threat remediation activities.

Maintain email security policies and monitoring configurations.

Coordinate with vendors during issue resolution and escalations. 6.

Endpoint & Security Management Support Microsoft Defender Application Control (WDAC) operations.

Assist with application allow-listing and software control activities.

Support BitLocker administration and encryption compliance.

Assist with Microsoft Intune administration.

Investigate and respond to security alerts generated through Microsoft Sentinel.

Support endpoint compliance, security baselines, and hardening standards.

Participate in vulnerability remediation activities. 7.

Endpoint Management & Patch Administration Administer Microsoft SCCM platform operations.

Support: Software De