Key Account Manager-Environment

Job Description At AECOM, we're delivering a better world.

We partner with clients to solve the world's most complex challenges and build legacies for future generations.

We are seeking a client-focused Key Account Manager to drive strategic account growth, strengthen client relationships, and support the delivery of high-quality consulting and engineering solutions.

The successful candidate will be responsible for managing strategic accounts, identifying growth opportunities, coordinating cross-functional teams, and ensuring exceptional client experiences across Environment, Health & Safety (EHS), Sustainability, Risk Management, and Engineering Consulting projects.

Key Responsibilities Client & Account Management Serve as the primary relationship manager for designated key accounts.

Develop and maintain executive-level relationships with client stakeholders.

Understand client business priorities and align service offerings to meet evolving needs.

Conduct account reviews and develop account growth strategies.

Business Development & Growth Identify opportunities for account expansion, cross-selling, and upselling of consulting and engineering services.

Support proposal development, client presentations, and commercial discussions.

Drive revenue growth and contribute to annual business targets.

Monitor market trends and competitor activities to identify emerging opportunities.

Project & Delivery Coordination Collaborate closely with technical, project management, environmental, and engineering teams.

Ensure successful delivery of projects in accordance with client expectations.

Facilitate communication between clients and internal delivery teams.

Track project performance, milestones, and customer satisfaction.

Stakeholder Engagement Build trusted partnerships with internal and external stakeholders.

Support senior leadership in account planning and strategic decision-making.

Lead client meetings, business reviews, and solution workshops.

Customer Success Proactively address client concerns and escalations.

Ensure consistently high levels of client satisfaction and retention.

Gather feedback and recommend improvements to strengthen service delivery.

Minimum Requirements Bachelor's degree in Engineering, Environmental Sciences, Business Administration, or related field. 4+ years of experience in Key Account Management, Client Services, Consulting Sales, Business Development, or Strategic Account Management.

Demonstrated experience managing enterprise or strategic client relationships.

Strong negotiation, presentation, and stakeholder management skills.

Excellent communication and relationship-building abilities