Accor · Posted 14 days ago
Raffles Butler
The posting
key requirement, as the employer wrote it
We are seeking an exceptional Raffles Butler to join our luxury hospitality team in Udaipur, India.
As a Raffles Butler, you will be the cornerstone of our personalized guest service experience, delivering unparalleled hospitality and attention to detail that defines the Raffles brand.
This role requires a professional, organized, and customer-focused individual who excels in anticipating guest needs and maintaining the highest standards of service excellence.
Provide personalized butler services to guests, ensuring their comfort, satisfaction, and discretion throughout their stay Manage suite operations, including room maintenance, housekeeping coordination, and amenity replenishment to the highest standards Respond promptly and professionally to guest requests, concerns, and special requirements with efficiency and grace Coordinate seamlessly with hotel departments including housekeeping, concierge, dining, and maintenance to deliver exceptional service Maintain meticulous attention to detail in all guest interactions and room presentations Uphold strict confidentiality and professionalism regarding guest information and preferences Assist with special arrangements, including dining reservations, transportation, and customized experiences Demonstrate extensive knowledge of hotel facilities, services, and local attractions to enhance the guest experience Maintain impeccable personal appearance and professional demeanor at all times Contribute to a culture of service excellence and continuous improvement within the team
Minimum 3 years of experience as a butler, senior room attendant, or in a comparable luxury hospitality service role Exceptional interpersonal and communication skills with the ability to interact professionally with diverse clientele Strong organizational and time management abilities with capacity to manage multiple priorities simultaneously Comprehensive knowledge of luxury service standards, protocols, and best practices Proven ability to work efficiently in a fast-paced, high-pressure environment while maintaining composure Demonstrated discretion, professionalism, and commitment to guest confidentiality Fluency in English; additional language proficiency is highly desirable Proficiency in hotel management systems and technology platforms Experience in fine dining service, beverage knowledge, and table etiquette Certification or formal training in hospitality service or butler services (preferred) Experience working in luxury hotels, resorts, or high-end hospitality establishments (preferred) Multilingual capabilities in European or Asian languages (preferred) Strong problem-solving skills and ability to handle guest concerns with grace and professionalism
Accor
- Open roles in India
- 545
- Hiring in
- Bengaluru, Mysuru, Jaipur, Ahmedabad, Mumbai, Kochi
- Applications through
- SmartRecruiters
Counted from the roles we read off Accor's own hiring page today.
Accor
French hotel group
- Founded
- 1967
- Headquarters
- Issy-les-Moulineaux
- Employees
- 19,198
- Industry
- hospitality industry, activities of head offices
- CEO
- Sébastien Bazin
- Chair
- Sébastien Bazin
- Founders
- Paul Dubrule, Gérard Pélisson
- Revenue
- €5.1B (2023)
- Stock market
- Listed on Euronext Paris
Facts from Wikidata, the open, community-edited database behind Wikipedia — check the link if something looks out of date. Funding rounds, investors and employee ratings are not shown: no free source carries them reliably.