Spa Therapist - Fairmont Agra

Deliver professional and personalized spa treatments including massages, facials, body treatments, and wellness therapies to guests Assess client needs, preferences, and health conditions to customize and recommend appropriate treatment plans Maintain exceptional standards of cleanliness, sanitation, and hygiene in all spa treatment areas and facilities Manage client appointments, scheduling, and booking systems to ensure efficient spa operations Educate clients on available spa services, treatment benefits, and wellness recommendations Maintain a professional appearance, demeanor, and communication style consistent with Fairmont standards Process client payments, handle transactions, and manage spa billing accurately Ensure full compliance with health, safety, and sanitation regulations and facility protocols Collaborate effectively with spa management, fellow therapists, and hotel staff to deliver exceptional guest experiences Monitor and maintain inventory of spa products, supplies, and equipment, reporting shortages to management Respond professionally to client inquiries, concerns, and feedback to ensure guest satisfaction

**Required Qualifications:** Valid spa therapist license or certification from an accredited institution Minimum 2 years of professional spa therapy experience in a luxury hospitality setting Certification in at least two spa treatment modalities (massage therapy, facials, body treatments, or wellness therapies) Current First Aid and CPR certification Strong knowledge of anatomy, physiology, and contraindications related to spa treatments Excellent communication and interpersonal skills with the ability to interact professionally with diverse clientele Proficiency in spa management software and point-of-sale (POS) systems Demonstrated commitment to health, safety, and sanitation standards in spa environments