Assistant Manager - Sales(Reactive)

Primary Responsibilities Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.

Establish and maintain relationships with all the current and prospective customers.

Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hyderabad Airport.

Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.

Plan & initiate action plan to approach and secure new business for the organization.

Any matter which may effect the interests of Novotel Airport Hyderabad should be brought to the attention of the Management.

People Management Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport.

To ensure maximum cooperation, productivity, and guest service.

Develop and maintain effective relationships with all the departments.

Respond to queries by resolving issues in a timely and efficient manner.

Ensure that the team has been trained for all safety provisions.

Ensure that all personnel are kept well informed of department’s objectives and policies.

Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Operational Management Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations for them.

Ensure to report regularly to the Director of Sales & Marketing on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.

Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.

Contribute to increase in business volume.

Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action

Knowledge and Experience Diploma in Tourism / Hospitality Management / Events Management Minimum 2 - 3 years of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times