General Cashier - Fairmont Agra

Process guest payments accurately using the point-of-sale (POS) system for room charges, restaurant bills, and retail purchases Manage cash drawer operations, including opening, closing, and reconciliation at the end of each shift Maintain strict cash handling procedures and security protocols to ensure the protection of hotel funds Provide exceptional customer service to guests whilst processing transactions in a professional and courteous manner Verify payment methods, including credit cards, cheques, and cash, and identify any discrepancies or fraudulent transactions Prepare daily financial reports and reconciliation statements, ensuring all transactions are accurately recorded Balance the till and report any variances to the Finance Manager Maintain confidentiality regarding guest information and financial transactions Respond promptly to guest enquiries and resolve payment-related issues with professionalism Comply with all hotel policies, procedures, and financial regulations Support the front office team during peak periods to ensure efficient guest check-in and check-out processes Keep the cashier station organised, clean, and secure at all times

Secondary school education or equivalent qualification Minimum 1-2 years of experience in a cashier or similar financial transactions role, preferably in a hospitality environment Proficiency in operating point-of-sale (POS) systems and cash handling equipment Strong numerical and mathematical skills with the ability to perform accurate calculations Excellent attention to detail and organisational abilities Fluency in English; additional language proficiency (Hindi, Mandarin, or other regional languages) is advantageous.